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What can we do to reduce high turnover rates?

April 1, 2013 1 comment

Trend analysis needs to be conducted. It’s great that you may be taking time to get an exit interview performed but are you tracking the results. reduce turnoverA recent  post can help Exit interviews show top 10 reasons why employees quit.

Some of the main factors that influence an employee’s decision to stay or leave their job is the quality of the relationship with their supervisor or manager, amount of meaningful work, the feeling of making a difference, and the level of cooperation with coworkers. It is our responsibility as managers to see that our associates have the opportunity for growth and advancement, see the culture we talk about in their daily work environments among other things. All of these components add to the reasons why we must improve our retention tactics and uncover the reasons why employees are leaving their positions.

As a company conduct internal Engagement Surveys to understand why employees leave or stay, improve your selection process, increase the lines of open communication, expand and improve training and development opportunities, and conduct as well as track/trend exit interviews. These are excellent and enlightening ways to help uncover the reasons why you are having an increase in turnover and discovering the controllable variables.

The bottom line: when retention is above average, customer satisfaction, productivity and profitability tend to be above average.

Employee Engagement is all about Relationships

March 31, 2013 Leave a comment

relationships at workGreat article that supports my views that Employee Engagement is about employee relationships and an organizations culture NOT the “programs” that should be basics that are in place. http://www.tlnt.com/2012/08/20/what-is-employee-engagement-heres-how-its-a-lot-like-marriage/

12 tips for better e-mail etiquette.

March 28, 2013 Leave a comment
You've Got Mail!!

You’ve Got Mail!!

12 tips for better e-mail etiquette.

Very well written article to stay up to date on email communication techniques!! http://ow.ly/d2Lj3

The Model of Human Behavior – Training

March 28, 2013 7 comments
Find our more About our DISC Model of Human Behavior Training.

Find our more About our DISC Model of Human Behavior Training.

Conducted for executive teams, line managers/supervisors, employees or your entire organization, we can customize a highly effective Model of Human Behavior also known as DISC training workshop to meet your needs. All sessions include a Model of Human Behavior Assessment for Each Participant Prior to the Workshop.

What is DISC?
DISC is the universal language of observable human behavior, or “how we act”. DISC does not measure education, experience, values or intelligence. It simply measures an individual’s behaviors, or how they communicate.

How do I use DISC?
With the knowledge of DISC, you can learn to understand and appreciate your behavior style and that of others. Then you can adapt your style to improve communication with others. This way you can expand on the golden rule… Instead of treating others as YOU would like to be treated, treat them the way THEY would like to be treated.

How DISC is Measured?
DISC assessments measure four dimensions of behavior, each associated with a behavioral style:

• How you respond to problems or challenges ⇒ Dominance
• How you influence others to your point of view ⇒ Influence
• How you respond to the pace of the environment ⇒ Steadiness
• How you respond to rules and procedures ⇒ Compliance

The assessments are highly personalized and set the foundation of personal awareness to be used during the training sessions or one-on-one coaching. Through use of assessments and activities our workshops are interactive to ensure each participant is fully engaged from start to finish.

Interested in additional Information? Let us know…

Exempt (Salaried) Employees and Pay Cuts

March 27, 2013 Leave a comment

salary cutRecently I was asked what to do if an employee is upset and implicitly threatens to leave due to an unavoidable pay cut? Can they be told to work fewer hours?

Actually the answer is No. You may explain, however, that they may be able to complete their job in fewer days or hours per week than they previously were able and that they may find that they are able to take additional time off work. Since an exempt employee is not paid by the hour or by the day, it would be inappropriate (and a violation of federal and applicable state law) to tie their hours worked to pay.

5 Reasons Why Talented Employees Leave Their Jobs

March 27, 2013 2 comments

If you are not engaging your employees then you need to read  5 Reasons Why Talented Employees Leave

12 Tasks That Killer Employees Always Finish Before Noon

March 20, 2013 Leave a comment